Privacy Policy

Massachusetts Care Planning Council (MaCPC)
Last updated: July 22, 2026

Massachusetts Care Planning Council ("MaCPC," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to caremassachusetts.org and to any requests you submit to us.

1. Information We Collect

When you submit a request through our website, we may collect:

• Your name, mailing address, city, state, and ZIP code
• Your email address and phone/mobile number
• The contents of any question, request, or comment you provide

We collect this information only when you voluntarily provide it to us.

2. How We Use Your Information

We use the information you provide to:

• Respond to your eldercare request and answer your questions
• Coordinate referrals to appropriate care providers and advisors
• Schedule appointments or callbacks you have asked for
• Contact you by phone, email, or text message (where you have opted in) about your request

3. Mobile Information & SMS

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information and SMS opt-in consent will not be shared with, sold to, or disclosed to any third parties or affiliates for marketing or any other purpose. Text messaging originator opt-in data and consent are not shared with any third parties.

If you opt in to receive text messages by checking the SMS consent box on our request form, you consent to receive text messages from Massachusetts Care Planning Council related to your request — including follow-up questions, referral coordination, and appointment or callback scheduling. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. Opting in to text messages is not a condition of receiving any service from us.

4. How We Share Information

To fulfill your request, we may share the contact and request details you provide with the care providers or advisors you ask to be connected with. We do not sell your personal information. As stated above, mobile information and SMS consent are never shared for marketing purposes. We may disclose information where required by law or to protect our legal rights.

5. Data Security

We take reasonable steps to protect the personal information we collect from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may opt out of text messages at any time by replying STOP. You may request that we update or delete your information by contacting us below.

7. Children's Privacy

Our services are directed to adults. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at: Massachusetts Care Planning Council
Toll Free: (800) 989-8137
200 West Parrish Ln, Ste 23 Centerville, UT 84014
Email: info@longtermcarelink.net